Privacy Policy
Last updated: September 23, 2026
This policy explains how SIEPA, operator of the Danielle REYNIER store, collects and uses your personal data when you visit www.danielle-reynier.fr, create an account, place an order, or contact us. It is established in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
1. Data Controller
The data controller is SIEPA, 15 rue Jean-Jacques Rousseau, 18000 Bourges, France. For any questions or to exercise your rights, write to contact@danielle-reynier.fr.
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2. Data We May Collect
Depending on your use of the store, we may process:
- your identity and contact information: name, first name, postal and email addresses, phone number;
- information relating to your orders, deliveries, returns, refunds, and exchanges with our customer service;
- account information and your communication preferences;
- technical and browsing information, such as your IP address, device type, browser, pages visited, and cookie data;
- information necessary to prevent fraud and secure transactions.
Your full bank card details are processed by payment service providers and are not stored on Danielle REYNIER's own servers.
3. Why We Use Your Data and on What Basis
- Performance of the contract: to process your order, collect payment, arrange delivery, manage returns, and respond to inquiries related to your purchase.
- Legal obligations: to comply with our accounting, tax, invoicing, and warranty obligations, and to respond to authorized authorities.
- Legitimate interest: to secure the store, provide customer service, prevent fraud, improve our services, and compile statistics necessary for the operation of the business, while respecting your rights.
- Consent: to send you marketing communications when required and to use non-essential cookies or trackers. You can withdraw your consent at any time.
4. Recipients and Service Providers
Your data is accessible to authorized personnel within SIEPA and, only when necessary, to our service providers: Shopify for the hosting and operation of the store, payment service providers, carriers, IT services, audience measurement, communication, or marketing tools we have activated, as well as our advisors and legally authorized authorities.
These recipients only receive the information necessary for their mission. We do not sell your personal data for money. Some third-party services have their own privacy policies, which we invite you to review when using their services.
5. Transfers Outside the European Economic Area
Some of our service providers may process data in countries located outside the European Economic Area. When required by regulations, these transfers are based on a recognized mechanism, such as an adequacy decision or standard contractual clauses approved by the European Commission, accompanied by additional safeguards if necessary.
6. Retention Period
We retain your data only for the period necessary to achieve the purposes described above, and then for the periods required or permitted by law. Data related to orders and invoicing, in particular, is retained for the applicable legal periods. Data used for marketing purposes is retained until you withdraw your consent, object, or the applicable retention period expires. Cookies have their own retention period, specified in the consent management tool when available.
7. Cookies and Similar Technologies
The store uses cookies necessary for its operation, for example to remember your cart, ensure security, and enable payment. With your consent when required, other cookies may be used to measure audience, personalize your experience, or evaluate our campaigns. You can accept, refuse, or change your choices using the store's cookie banner or cookie management tool. Refusing non-essential cookies does not prevent general access to the site, but some features may be limited.
8. Security
We implement appropriate technical and organizational measures to protect data against loss, unauthorized access, alteration, or disclosure. As no system offers absolute security, we reassess these measures based on risks and technical developments.
9. Your Rights
Subject to the conditions provided by regulations, you may request access to your data, its rectification or erasure, restriction of processing, objection to certain processing activities, withdrawal of your consent, and data portability for the information you have provided. You may also set instructions regarding the fate of your data after your death, in accordance with French law.
To exercise your rights, contact us at contact@danielle-reynier.fr or by mail at SIEPA, 15 rue Jean-Jacques Rousseau, 18000 Bourges. We may request information reasonably necessary to verify your identity. We will respond within the timeframes provided by regulations.
If you believe your rights are not being respected, you can file a complaint with the National Commission for Information Technology and Liberties (CNIL) at www.cnil.fr.
10. Minors
The store is not specifically aimed at children. If you believe a minor has provided us with personal data without appropriate authorization, contact us so that we can review the situation.
11. External Links and Changes
Our site may contain links to third-party services whose practices we do not control. We invite you to review their privacy policies. We may update this policy to reflect changes in our services or regulations. The update date at the top of the page indicates the version currently in effect.